Frequently Asked Questions

Common questions about working with us. Don't see yours? Just ask.

Do you charge for estimates?

No. In-home estimates are free, and there's no obligation. We'll measure, walk through your options, and follow up with a written quote.

How long does an install take?

It depends on the material and square footage. Most LVP and laminate jobs finish in a day or two. Hardwood typically runs three to five days including acclimation. Tile and concrete coatings vary based on prep work needed.

Do I need to move my own furniture?

Not usually. We'll move standard furniture as part of the job. For large items like pianos, gun safes, or entertainment systems, we'll discuss in advance.

What about my old flooring — do you remove it?

Yes. Tear-out and disposal of existing flooring is included in our quote unless you'd prefer to handle it yourself.

Can you install over an existing floor?

Sometimes — it depends on the existing floor's condition and the new material. For most installs, we recommend tearing out so we can inspect and prep the subfloor properly.

Do you offer financing?

Ask us when we provide your quote — we can discuss available options based on your project size.

Are you insured?

Yes. We carry full liability insurance and can provide a certificate on request.

What's your service area?

New Berlin and the greater Milwaukee metro area. If you're outside that radius, give us a call and we'll let you know.